I think most dealers are the same with regards to updates when ordering a sportage I was told by dealers not to contact them about updates as they won’t know anything until it is actually on their forecourt. After an 8 month wait I received a call from them saying that’s car arrived pick up at end of week. I had actually contacted them 2 weeks earlier to be told there’s still no updates so maybe the car producers are not even passing on updates to dealers.