I visited my local Volvo dealer last Friday after the cars had returned to the Motability scheme and had a very informative conversation with the Volvo Motability Specialist. He did not know Volvo Cars were back on the scheme so had to make some phone calls to Volvo to find out!! He explained that the delivery / order problems were due to an IT issue with Volvo which has now been resolved. Basically Motability cars are ordered on a different system which was not synchronising with the Volvo new car factory order system, this meant that after the Volvo Dealer had placed the order they had no way of finding out if the car had been allocated to the factory for production. He also stated that there were further delays due to the factory having shut for retooling of the 25 model year cars and would only be resuming production in late May. He also confirmed new factory orders are going to take 4-6 months for the XC40 Mild Hybrid and 3-4 months for the EX40 / EC40 Electric (Yes, even though it shows an XC40 / C40 Recharge on the Motability website any cars ordered now would be the new 2025 model EX / EC versions). I was also told that all Motability cars have to be supplied as factory orders. I would advise anyone without a definite delivery date to chase their dealer as there is a possibility their car may not have been ordered on the factory!!
Great info, many thanks! 🙏