Congrats @Glos_Guy at least there’s a way to get your extension, even if it is painful.
Legally shouldn’t the new leases have different wording? If their leases continue with the same wording, wouldn’t they still be falling short of the contractual agreement? Surely they can’t be expecting a few social media posts about extensions to be considered a key part of the contractual agreement, as in ” if the customer knew that an extension was only available in certain circumstances because it has been shared on all our media outlets and posts in various discussion groups have shown that this is common knowledge” then it can be understood that the customer could only “expect” a lease extension of up to 6 months.
There needs to be part of the lease agreement that clearly states that extensions can be granted for 6 months but only for up o 24 months if these terms are met… Without that, it’s a unilateral change to the agreement, which may not be legal?
I'm Autistic, if I say something you find offensive, please let me know, I can guarantee it was unintentional.
I'll try to give my honest opinion but am always open to learning.
Mark