Yes, a lot of it is software issues but these are common across the VAG group. The Skoda APP itself isn’t great, the servers supporting it die on a regular basis. While VAG are well aware of all of the issues they are in no hurry or it seems unable to sort them out properly.
A good example is the frequeent failure of the charging/petrol flap to open, this has been a problem for around 16 or 17 years and was an existing issue on older VAG petrol & diesel cars.
In themselves most software issues/glitches aren’t usually a major issue, just annoying, but, when something does become a problem it can take weeks or months to diagnose, get parts and fix things. A battery cell failure is a massive problem, luckily it doesn’t happen often but there are owners who’s cars have been to transported to dealerships hundreds of miles away all over the country as their local dealer has no idea so has it sent to another dealer who can diagnose the problem but isn’t qualified to work on the battery, he then sends it to another dealer who is the only one able to do the job.
I like the Enyaq, it’s nice to drive (apart from the sports seats side wings with my big bum!) and the 30% drop in range during the Winter isn’t great but while not unexpected it’s a lot higher than I thought it would be.
However, my experience with my dealer was shall we say “not optimal” in several areas and I certainly won’t be going back there. I’m still keeping an eye on what new cars come onto the scheme and at present I have no plans to keep the Enyaq any longer than I have to.
Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!