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If your mobility needs have changed
If you want to end your lease early and leave the Scheme because your needs have changed, call our customer services team on 0300 456 4566 or speak to us using web messenger. If we agree it’s OK to leave early, you’ll need to pay an administration fee of up to £250.
Once you’ve returned your vehicle, we’ll give you a pro rata refund of any Advance Payment you’ve paid. You might also be eligible for a pro rata Good Condition Payment.
If you paid for any optional extras when you ordered your vehicle, we will not refund these.