As with everything else Motability the information you get depends on the experience and training of your sales person. Even Motability can’t give the same answer to a question asked twice so no wonder showroom staff can’t either. My salesman told me that they can honour the new AP if it has dropped because the resale price of the car has dropped, but not if the resale price of the car hasn’t changed. I don’t believe that for a minute as We all know that the AP isn’t linked to the resale price of the vehicle. I’ve had 4 Motability cars and on 2 of those occasions when it has been time to collect the car the dealer has asked me for the AP at the time of collection without any consideration of the fact that the AP on the paperwork is what it was at the time of ordering . As it was lower I didn’t question it. It’s also true that each car I’ve had has had a higher spec and retale price than the previous but the AP I have paid has been lower . Seat Alhambra £2k, Peugeot 5008 £1,600, VW Touran, £1,500, VW Tiguan allspace £1,350 . Next car is an Enyaq with AP of £900, it was a bargain with an AP of £1,300 when I ordered it and I’ve had it at that price if my dealer had refused to resubmit the Motability paperwork but I’d had been a fool not to ask.