My car has been collected for service the Mercedes man said he was so fed up working for such rubbish company , he said he hates them too . One odd thing MERCEDES CUSTOMER CARE UK, is in Holland, when ever you contact them,everytime everything its 1 month wait for reply ,then they say ask dealership, those that never answer phone. I will be gratefull to pass on this cla 180, thankyou motability bless you.