Continuing my enquiries only via Twitter at this stage, anybody know how I contact the Board who have come up with this decision?
This is the response from somebody who monitors the social media channels
Hi
Thanks for reaching back out! We value your feedback and will ensure it reaches the relevant team. While I understand that our response may not be what you were hoping for, I want to assure you that we have adjusted our policy to align better with our commitment to providing worry-free motoring as a top priority for our customers.
As your lease approaches its end, the usual procedure involves selling the car either online or through auctions to dealerships. Towards the end of your lease term, you may inquire with your managing dealer about the possibility of purchasing the vehicle through them. However, I must emphasise that this option is not guaranteed, and Motability is not directly involved in this process. You would need to speak with them directly for more information and possible support with this.
All the best,
I am not letting this go….