Reply To: The Elephant in the Room!

#253067
Dragonfly
Participant

    Thanks all. The concensus seems to be to ask which was pretty much as I expected. £500 off the Audi Q4 so I’ll get in touch with the dealership in the next day or two and request they redo the order.

    I emailed my dealer this morning to ask them to amend the paperwork to reflect a £550 AP reduction.

    Minor point, but it’s not the paperwork, it’s the Motability online order system that they have to amend. They have to ‘cancel’ your order on the Motability system and then request approval for a new order for the same car, which will automatically be at the lower AP. That’s the only way that you’ll get the lower AP. Of course, none of this affects the actual order, which is between the dealership and the manufacturer.

    ????

    I did request them to send me the amended paperwork showing the reduced AP. The cancellation of the order and placement of the new order, should  trigger a new set of paperwork from Motability, the Dealership also has to send me an amended instruction for payment of the reduced AP amount, to them, to be  made prior to the pick up of the new car.

    I emailed the dealership so there’s a record of my request and the email has read receipt attached.

    Far away is near at hand in visions of elsewhere.