Sent via email from a valued member: It’s the auto extension renew that’s been changed which will come in to force April 2024. Currently, in the 3 months prior to your 3 year lease ending-Motability will write to you, to gauge your intention when your 3 year lease expires. Within this 3 month timeframe-if you don’t respond to Motability to advise your intent-the lease extension will automatically come in to force-but will only be for 6 months which you cannot then extend. If, however, you respond and advise Motability of your intention within the aforementioned 3 months prior to your lease expiring-you are able to request the still to be available 2 year lease extension, so long as all criteria for such is met-such as good condition of the vehicle, it still suits your needs and the mileage is under the 60,000 limit.
Thanks. That’s very useful, not least the fact that the change comes into effect in April. Has this person confirmed that the 2 year extension will still allow a change at any time whatsoever within the two years? My worry is that if they are making changes they might remove that facility and it becomes a fixed 2 years extension, which I wouldn’t want to do. I would be wary of just making an assumption that this is still the case without having it in writing.
GG,
A fellow war pensioner who is on the scheme extended the lease on his vehicle in the past few days. He kindly forwarded me the confirmation e-mail he received from Motability:
Hi xxxxx
Your lease agreement has been extended. Your new handback date is 29 Jan 2026.
Your lease benefits will stay the same.
There are no changes to what is included in your lease. Your insurance, tyres and breakdown cover stay the same. Direct Line Motability will send you new insurance documents within the next 7 days.
Lease extensions are flexible
You can start a new application at any time. You will not be charged for handing your vehicle back early during your extension.
MOT
Please remember if you live in England, Scotland or Wales your MOT is due before your lease extension starts. Please contact your dealer to arrange this.If you did not make this request, please contact us online or call us on 0300 456 4566.
We are Motability Operations Limited, all Motability Scheme vehicles are leased to customers by us. Motability Operations Limited is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales Co No 1373876. Registered address: Motability Operations Limited, City Gate House, 22 Southwark Bridge Road, London, SE1 9HB.
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So, as per his confirmation e-mail, he can place a new order at any point within his 2 year extension.
Incidentally, as he is a WP, he also received confirmation of the current rebate of £8.25 per week during the lease extension – so nothing has changed with that either.