Do we have any evidence that Motability are actually going to put a total ban on people being able to extend their lease for an extra 2 year and if so when does it start.
Nothing I have seen on Motability’s site suggests you can’t extend. https://www.motability.co.uk/get-support/faqs/can-i-extend-my-lease/
Ah but the OP read it on social media so it must be true
To be fair @MFillingham tends to post facts and is sensible enough to make sure they are facts and provide evidence. The screenshots of the webchat can be seen FB and were most likely from some ill advised Mobility rep, giving out the wrong advice or a sign of whats to come 🙂