Reply To: Contacting Motability

#249867
Doughnut
Participant

    I have a few major concerns that I imagine will have to be raised as a complaint.

    In the meantime, can the combined wisdom of the forum members advise me on the procedure when you want the car looked after by another main dealer (not the supplying dealer).

    In this event, do you lose any access to courtesy cars. I will be taking it to a dealer over 60 miles away (supplying dealer is 25 miles away). I assume if the car packs up on my driveway and requires collecting, it would prove a problem if I change dealer?

    Basically, what are the disadvantages of changing dealer, or should I stick with an incompetent franchise and keep some benefits however small they will be.

    • This reply was modified 2 years, 4 months ago by Doughnut.