Interesting to find this thread, it’s quite relevant to my motability headache. Ohme have also quoted me just under £500, which two months before Christmas is quite brutal. But the thing is, the installers they’ve used are the same ones that I previously had survey our home when motability were trying to get Easee to install the charger, before they swapped me across. With Easee, they quoted £130. With Ohme, same job, nothings changed, £480. I’ve pointed this out to motability and suggested that they should be protecting vulnerable customers from price rises, and gone through the non-standard checklist point by point noting that the job they’re quoting £480 extra for is well under 10m of cabling in total, only involves drilling through one wooden stair and one plasterboard wall, and is all at ground floor level. Motabilitys response so far has been ‘the cost is the cost’ with an offer to give me £250 towards it, or saying I can change the car. We paid £1749 AP a year ago (yes, it’s a year on and I’m still waiting for this flaming charger to be installed!) so I’m guessing 2/3 of AP returned to be would be ~£1000 cash back (no idea of how the £750 payments already received would impact this), then order possibly even the same Peugeot e-208 again which is now at zero AP, and use whatever I get refunded plus potentially the £750 new car payment to pay Ohmes extortionate £480 non standard charge. Gosh this is convoluted. Seems an entirely crazy way to be treating customers, tell them to order another car rather than just tell Ohme that charging half a grand to drill two holes could be seen as a rip off!
Sorry to hear that Mark.
Its becoming prevelent that customers requiring non standard installs are being ripped off big time. Its also scandolous to think Motability are allowing this to happen, yet brush it aside wanting very little to do with it when a customer complains, telling them to deal with it themselves if not happy.
It is imperative for anyone not having a standard install, to request a breaksown of any additional costs and comparing it, to what is included in a standard from below.
You might need a non-standard installation if:
• Your parking space is not directly next to your home
• Your charging unit needs to be mounted on something other than your home, like a fence or a post
• The cable route from your meter or unit is longer than 15 metres
• The chargepoint provider needs to drill through more than one wall for the cable route
• Your electrical equipment needs to be upgraded