I mean the amount of errors in the statement is unbelievable for example the manufacturer is not notified by Motability customer orders vehicle at point of order they are offered a “free” EV charger installation covered by Motability if they have not already had one if requested by the customer, motability send a request to ohme (Motability choice) Ohme gets in contact with the customer a remote survey is required (in person can’t be requested by customer) paperwork and confirmation the property owner agrees with the instal installation booked and carried out, DNO informed on the installation that’s it, not rocket science the only exception is at the point of remote or in person survey if they property fuse needs upgraded or cabling changed DNO informed as that will be their remit.
From the Motability website:
What you’ll need for the survey
Here’s everything you’ll need to find and have ready for your chargepoint provider, when you complete a survey by text. If you cannot complete this, they’ll send someone out instead.