@BackcountryBob If I can speak out as someone who untill recently installed EVSP/EVCP’s in a commercial setting and also my fair share in the domestic market, which I hated BTW, I understand where you are comming from as a layman in this area. I can also understand your frustration having to deal with every day office staff with a sheet of printed check boxes and who would otherwise not have a bloody clue!
I don’t know why Ohme/Motabilty would expect not only a disabled person but, also in many cases a layman in the area to t carry out such a survey including going on the hunt for main equipotential bondind, especially when the majority of newer homes have ether MDPE of sheathed mettalic incoming water mains that in many cases don’t need such bonding. I remember someone on here, can’t remember who, who had clued himself up a little on the regs and was arguing with the clueless office staff it wasn’t needed on there mains water head.
This is where I think it goes wrong! Motability deal directly with Ohme the manufacturer, as such the office staff especially know diddly squat about the real world of installation or of the regs, thus they are provided with a checksheet and the customer is sent out a questionaire on something many don’t understand or there meter cupboards are inaccessable. Depending on the results the customer returns depends on whether a qualified person should be sent out to do a “real” survey. Fom here Ohme the manufacturer send out a third part installer, who has been approved by Ohme!
This is very similar to boiler manufacturer who list approved installers on the manufacturers website. You the customer then picks an installer near to you to come out and survey your system and give you a quote to install the manufacturers boiler. The Link is between you and the installer/contractor, who happen to approved by the manufacturer. The benifit of this is you get first hand knowledge of the survey and what work is required and at what cost.
For example you contact after to install a charger . I “visit” your home, survey your property, issue a price, if happy I fill and do all the survey work required and notify of any minor works that may be required by the DNO. After installation is complete I register the installation with the local authority, collect my money and leaveyou with an electrical certificate to say a new circuit has been added and is safe and thats what happens!
Where Motability is concerned it would work slightly dfferent because they are dealling directlt with the manufacture. However what should happen is this:
1- Motability give notice to the manufacturer of their intent to install a charger at x address.
2- The manufacturer should notify one of their approved installers in your local area.
3- The installer should then make contact with you to arrange a date to carry out a survey.
4- On the day of the survey, the installer should notify the DN) of any minor works and leaise with the manufacturer what work is required, discuss with you whatwill happen on the date of the installation and arrange a suitable date for the work to be carried out.
5. On the date of the installation, the installer turns up with everthing that is needed, install the charger, give you an electrial certificate and notify the local authority at his conenience and notify the manufacturer of completion.
6. No more involvement is needed by you and you are free to use your charger.
7. The manufacturer notifies Mobilty of completion and bill of payment, Motability pay the manufacturer on a 30 or 60 day account and the manufacturer pays the installer if not allready previously done so.
8. Bobs your uncle Fanny’s your aunt the job is complete with no interaction with the manufacturer by you BINGO!
7.