Sounds like they’d be happier to sel it privately and make more money to be honest.
What spec did you order? the Sportline Plus has the Clever and Plus packages included in it so a massive saving on last quarters original pricing when an 80 Suite was over £2,000 with no packs. It was a bargain when it came on during the last few weeks of Q3 and now with the new lower Q4 price is a steal!.
Please excuse spelling/typos. Apart from being a clot it turns out I had one on my cerebellum that's now causing various problems!