What is the procedure for returning a car back to Motability ‘if’ it suffers from any issues? I ask as I have an order in for a Tucson 1.6 which – like its counterpart – the Sportage are know to have GPF issues. To resolve this issue either means driving for a specific period in a certain method on clear roads whilst using a significant amount of petrol, or keep returning to the dealer for a forced regen. Neither of these two options are compatible with my disability. I was hoping Hyundai may have resolved the issue before I collected the car.
Are you sure this is even a fault? My husband had several diesel cars with particulate filters and what you describe was normal behaviour, when the car was used for short journeys. If (when) the filter got full one had to keep driving until it burned off the particles, or as you say return it to the dealer to get it sorted.
Current lease: 2025 Omoda 5 Estate 1.6 TGDI [147] Noble 5dr 7DCT
Last lease: 2022 MINI Hatch 2.0 Cooper S Classic Premium 5DR Auto
First lease: 2018 SEAT Leon Sport Tourer 1.8 TSI FR Technology DSG