From what I hear from installers of hoists and other disabled adaptions is The Grants team has changed the whole management of the Scheme and the head is Chief Executive for the charity Blesma, the Limbless Veterans. He has led military engineers, UK and other nations, at all levels up to brigade on five continents, including six years in the Royal Marines Brigade. Name Barry DE Mays and I got a letter signed by him and to be honest a very ruthless man a complete A hole. I myself would never even contact them again without an Apology I have a legal case for breach of equality act with them and Mo For treatment I received I am awaiting the outcome.