My partner won his tribunal at the end of May, he was a motability 6 yrs ago so still had an account, but until dwp had updated the system he couldn’t order a car, it took almost 5 wks for them to update the system, motability will check with the dwp if you give them a ring, they was brilliant while we waited, didn’t need any letter, we just went into the dealership and ordered a car, 8 days later we picked it up,