Reply To: Not happy

#217433
Glos Guy
Participant

    Think I will be trying to speak to the dealer on Monday, ordered my car 6 weeks ago and the AP has gone down £300. I know it’s not a massive amount of money but it was a push for me to do the £749, so £449 is much more affordable.

    Definitely worth asking Sue. The AP on our BMW dropped just £100 in the quarter after we ordered it. As it was such a small amount I didn’t have the nerve to ask. I was therefore amazed that, without even a discussion with the dealer, they phoned me to say that they had re-done the admin on the Motability system so that we’d pay the lower AP. When I thanked them and said that I wouldn’t have asked for such a small difference, the comment I had was “better in your pocket than Motability’s”. Just goes to show what a great dealer does, versus so many of the bad ones that sadly so many Motability customers have to contend with.