The problem is it isn’t just car dealers or Motability customers, it is a several generations of people now “working” in businesses who don’t want to turn up promptly in the morning and do a good job and get paid for it. There are so many people who need a real shake up in the way they work and the way they behave not just in work but in general life.
I know I am getting older almost exponentially, but I despair over the things I see each day and the continual falling standards of peoples behaviour.