I totally understand that and I did say to motability in all honesty I just want to sort a new car for now, the claiming the refund for extras can wait.
My mum who worked in car sales is adamant I’m getting it back ( so we’ll see how that goes) I don’t have the energy to be honest to put up a fight I have enough on my plate.
I have been to Ford with all my bits today to try and extras and fits perfect like my old kuga. I can only get it in the Tiguan where the side cut outs are behind the wheel arches. With no room for anything else in the boot, I’ve tested the room from front seat to backs and I’ve said all along I’ll happily go back to a Kuga.
Yes I understand with the hire car, something is better than nothing and better than sending me insane.
thank you for your help and advice I appreciate it