Would be news to me, it would also be incredibly stupid by Motability – they get value for free if you add options, so why would they prevent you from doing so. I know for a fact that in Nov 2021 it certainly was possible to add options, since we did.
They are saying that you can “change a stereo but cannot change speakers, even if option is available” ?!
That doesn’t even make sense.
Sounds to me this will have come from Nissan head office. I don’t think Motability generally send information direct to dealers
Why would Nissan care though? They get paid either way, it doesn’t matter to Nissan where the car’s going, whether it’s a fleet operator or private person (at least in terms of adding options). Am i missing something? This just sounds like absolute bollocks to me, there’s quite literally no reason to prevent “us” from ordering options. Motability makes more money (by adding value to the car paid from our pocket), the manufacturers make more money (by selling the option), the dealership, well.. Doesn’t make more money, but doesn’t make a difference to them either. Even the government earns on it, since you pay VAT on options. I’m pretty sure that the Nissan dealerships are mistaking something there. I’d call a few more, further away.
Thanks – the quote above was actually from the second motability person I spoke with, who said the rules say you can change the stereo but not the speakers :-S