I’m not convinced there is an increase of the New Vehicle Payment as this item below from Motability does not mention it but does says the £250 one off payment has been extended to the end of 2023.
If it does increase to £750 in the Spring and noting it is a “one off payment” would that be a bit unfair on those who have already been paid £250.
The original PDF posted by WMC is from Motability Operations so maybe there having a Liz Truss moment and could be why the employees at the charity branch don’t know what were talking about.