Arrive home in evening with low charge Park up, but do not plug in. Allow battery to “rest”—to cool cells and stabilise electrolytes (say 60–120 mins) Using the remote app, go to Timer|Climate Spin the Mode to HEAT Select 30min in Operation Time Touch Home Touch Climate ON/OFF to manually switch on the heater Wait for battery reserve to be depleted (heater will automatically turn off). Battery should now be below 25% SoC (no bars on the display) Allow battery to “rest” again (as step 2) Charge overnight at 10A or 16A
This is the Outlander method your will be slightly different, but the principal is the same, you will need to perform it a couple of times.
Unfortunately I have suffered a brain injury and occasionally I get confused and often say the wrong thing.