Reply To: Dealership mistakenly cancelled order, can I do anything?

#199556
BigDave
Participant

    I received a call the other day saying my dealership had mistakenly cancelled my car order…is there anything I can do?

    As in?

    Have they re-ordered your chosen vehicle with them – assuming it is still on the scheme (or even still in production)?

    If so, and there has been a change of AP since initial order  – has this been  ‘discussed’?

    Have they offered anything for their customer service faux pas?

    You are of course free to go wherever to re-order a new vehicle but could end up at the back of the queue.

    Have you spoken with Motability?

    A litle more flesh on the bones maybe be helpful.