<p style=”text-align: left;”>Yeah I’ve been having issues with the rental.</p>
They first provided me a mini with 3 doors, when I have a child. Impossible to get them in and out. Swapped for a 5 series which had no saftey features, a broken passenger seat and needed an oil change in 60 miles.
Swapped for another 5 series today, needs breaks changing in 200 miles. Is costing me 2x the amount to fuel and drive and for some reason, despite being a 2020 model, doesnt have any saftey features like my 1 series. No lane assistance, no radar. Really odd and does make me a little uncomfortable due to its size and how cramped roads near me are.
They have no idea how long my car will be in the garage either. Been a week today, no update. So, total of 2 months and a few days.
They lied to motability, blamed me for the window and said my child lodged something in it, which is literally impossible. They charged motability for this, then called me and said ” we were wrong actually, the door seal collapsed into the window but it isn’t covered by warranty”
So that’s 2 months and they’ve admitted there was an issue. They still haven’t addressed the person who lied to me about a hire car, and still haven’t fixed the clutch.