Likewise, I had to call them today to reduce the DD as they said it would be increasing to £211 a month. Currently I am paying them £92 a month DD as I called them last rise when they said I would have to pay £197 a month.
I’ve been topping it up with the odd payment to keep it at zero. So told them I would/ could pay £140 as I get my money every 2 weeks and them asking for over £200 is likely to get bounced and then I’ll incure charges. Was no issue at all. Plus they gonna look into why my smart meters have never worked. So i will have to send them a reading on the 30th of sept.