Yeah it’s RSA who will supply the courtesy car. When i wrote off our 2018 quasqai aquaplaning they sent a car the same day, a focus. I then phoned up again and asked for a like for like car and within 24 hours I had a Mercedes GLB for weeks while waiting for our 2020 Ateca. I have to admit the process was excellent from start to finish. As I say, ring RSA.