Reply To: The kona electric delivery time thread and general Kona EV discussion

#184515
Avatar photoTillyman
Participant

    Good morning all

    just got off the phone from supply.

    call was answered soon enough but – totally stone walled as to any information regarding 1011 or updates.  Stated that this was all up to dealership to give updates.

    I pointed out that as this was now policy – they should have emailed me to that effect or make it clear on website – I explained I had sent them request for update with my 1011 code two weeks ago and all I had was email to confirm receipt and told they would be in touch!!

    They also said if my car was built late February then my dealer should have VIN number – which is when car is shipped.

    I have messaged my dealer with the above info and asked for latest update.

    I will let you know if any feed back I receive.

    It is not a good look for Hyundai – I get there are difficulties and most of us will ride it out as other manufactures are having similar production difficulties or worse – but keeping customers in the loop is just good PR.

    Rant over ??