one other thing, as they broke the contract, if one existed, then you have right to walk away without any cost; so if you paid a deposit they have to refund…
tbh their attitude troughout would say to me, that they are unreliable and wouldnt touch the compant or manufacturer again.. and let both know it by email.
Current Car: Hyundai Kona Premium EV...2 way 40kg hoist
Last Car: Toyota C-HR Excel Hybrid...4 way 80kg hoist