Regarding changing crap tyres that the car comes with Motability told me that they would not do this and if I wanted different ones that I would have to pay for my own set.
If I did do that then they would not cover anything to do with the tyres unless I paid Krap fit to put 4 new tyres of the range that they fit even if it was just for a puncture repair.
All the cars I’ve had on the scheme apart from the 1st I’ve always bought a set of “All Season” tyres and maintained them from my own pocket (NOT through kwik fit btw) for the duration of the lease.
Now I have left the scheme I have done the same for the used car I bought as well.
I have had nothing but problems with Kak fit over the years and I’ve tried many branches, never managed to find a “good one” yet.