I’ll say it again. This is why Motabilty customers get a bad reputation and get sent to the back of the queue where dealers are concerned.
I very much doubt that. In reality, I suspect that the percentage of Motability customers who cancel orders is minuscule and, for all we know, is no greater than is the case for other lease companies or private buyers. Also, as pointed out on another thread, dealers could be quids in during the present climate if a Motability customer backs out as they could potentially end up with a car that they could sell at a significantly better profit to a private customer! This profit differential is why all lease customers (not just Motability ones) are at the back of the queue at present. BTW, I say this as someone who has never cancelled an order myself!