Reply To: After a long wait the new car is ready. Turns out it’s not the car we ordered!?

#172196
Rene
Participant

    Our printout was nothing like that, plus both parties signed the document

    Of course not, because your printout has nothing to do with the factory order – which is what this is. To be clear, when you order the car and get the receipt etc, the car isn’t actually ordered. You just told the dealership to order it for you.

    Which is what the screenshot is. That’s an actual factory order. You have that too (and the guy who ordered the GTD has the paper printout thing as well). It’s, well, as i said, the actual order. It’s what the dealership told the factory to build, regardless of what you signed for.

    Prior: SEAT Ateca Xcellence Lux 1.5 TSI DSG MY19, VW Golf GTE PHEV DSG MY23
    Current: Hyundai Ioniq 6 Ultimate
    Next: we'll see what's available in 2028.