Yes, I don’t think I was asked for the V5 info in the app but it is there on line and is needed to unlock all features I’ve not done it and I can’t see any features that are locked so I don’t know what it adds.
Do you have the latest map on your car? It should be version 2021 v1, you get 3 years updates free of charge, when I had mine in December 2020 it did not have the latest map. Be aware the download is 12Gb, you then unzip it to a memory stick and insert in the car to load onto the head unit, it takes about 1hr 15mins to load and the hybrid system needs to be switched on to do it.
Daughters motability car Hyundai Tucson Ultimate self charging hybrid Serenity White Moss Grey interior.
My car SEAT Ibiza SE Tec 1.2 petrol TSI 2017.