Absolutely, Glos guy! I used to very much enjoy the intellectual massage that comes from knowing you’ve worked out their game and called them out. Nowadays I’m sadly a bit long in the tooth and would prefer to not deal with such shenanigans from (sadly) a growing number of dealerships. Admittedly I’ve not had a case of an advisor on motability help desk side not knowing the build slot allocation routine. I fully accept it happens and can frustrate things further. If that happened in my case I’d go with my gut instinct rather than be messed about.
I do agree with you Tim that for most people it’s a stress that we shouldn’t have to endure and few have the appetite for it. Asking Motability to assist is always a good idea in these circumstances. I don’t enjoy it one bit, but I get a bee in my bonnet over BS and find myself ‘on a mission’
. As an aside, why does everything have to be so damned difficult? It’s not just buying a car. I am currently trying to get quotes for converting our en-suite to a fully accessible wetroom for my wife, who is a full time wheelchair user. It’s going to cost me well over £10k and we are ready to do it with the money in the bank, yet trying to get bathroom installers to provide quotes is nigh on impossible. I despair!
I don´t want the thread to drift off topic but we are going to see skills shortages in many areas.