Over the years I found Motability to be excellent, Great value even with the reduced range of vehicles post 2011 Daily Mail fiasco.
It cannot, however, by its very nature be all things to all (disabled) people.
Over the years I have been on the scheme I would give it a definite 10/10 though.
However personally speaking, time moves on and having late last year retired from my day job (only to end up going back on a consultancy basis when my successor sadly succumbed to Covid), I decided to leave the scheme and buy privately.
My new vehicle isn’t available on the scheme (and to be honest, I wouldn’t expect it to be). However, the time was right for me, and I tagged my new vehicle onto an order my family’s farms were making, so got a decent deal. I took delivery 3 weeks ago.
My Motability vehicle went back at the end of the lease last week.
Am I sad to have now left the scheme? Well, yes and no.
I will miss the excellent customer service and the fact I got the whole mobility ‘package’ being paid out of an allowance (WPMS) that I have never really missed. Plus, that total ‘peace of mind’ the scheme gave me.
On the ‘no’ side, I have now got my what I consider to be my ‘ideal vehicle’ (albeit my bank balance has taken a bit of a hit)!