Hi kbfern
The way you’ve been treated with your hoist is how I’ve imagine its going to be but what gets me is Motability published a price on the adaption prices list for the transfer and for my hoist that was free but now there’s nothing and were left to the mercy of the dealer and adaption installers as to how much they want to screw from us.
With your installer for instance did they give you a truthful answer as I have no doubt the installer makes more money from a new install than for transferring an old one.
I admit paying £295 for a new one is a good deal and well worth it if you need one but renewing something that has nothing wrong with it is just plain stupid.
I’ve sent an email last night to Motability asking for explanation for this change in policy so will report back if I hear anything but for now I have to budget £740 for adaptions before even thinking about inflated AP’s.