Still ongoing Octopus said that UKPN will replace the tails. Ukpn say nope suppliers job. The ukpn throw more mud by saying an electrician can replace the tails. When I say so it’s OK for an electrician to cut the security seal off a smart meter ukpn immediately back tracked saying we don’t deal with that side.
Talk about confusing the Hell outta people.
Latest Octopus said was only way to replace tails is to replace the entire meter (seems extreme) I’m reluctant to go that route unless only way as every meter change I’ve ever had has gone horribly wrong, with one resulting in a bill for £10,000 arriving on a Christmas Eve which took 3 months to resolve.
I just wanna sit pull the duvet over my head & cry right now just shouldn’t be this hard to do anything & this is just to replace a fuse….