I have the car at the minute Joss but never having been involved in a complaint before I’m not sure what is happening. Just waiting for the claims handler to get back to me.
If it’s of any help to others who need to email Motability, the link from Richard in post #146396 above did allow me to send an email to them listing all the problems I felt had arisen during my recent order. Motability have acknowledge receipt.
Mother Nature don't draw straight lines, We're broken moulds in a grand design, We look a mess but we're doing fine, We're card carrying lifelong members of the Union Of Different Kinds....
Fisherman's Friends, Glastonbury 2024