I would contact Motability and log a complaint with them. Customer service – : 0300 456 4566 open until 5 pm today.
I always say, never enter you PIN until you have viewed the car and made sure it is what you asked for. That way you can just walk away.
Joss
Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.