Glos guy, I will definitely be taking your advice and asking for this matter to be brought to the attention of the dealer principle. If the outcome is not satisfactory then I’m not sure I have got the energy or health to pursue this matter to BMW UK. You also make a valid point that I will be at the back of another waiting list for a vehicle, I certainly don’t want that. I think if that was the case I would only entertain a stock car and definetly not from this dealer and possibly not even from the manufacturer!!