Hi Carl
Until you enter your PIN from Motability, You are under no obligation what’s so ever. Your first port of call is to ring Motability customer service team, and explain what has happened. They will sort the matter out.
That is all you need to do.
Joss
Current car: BMW X2 sDrive 20i M Sport 5dr Step Auto In metallic Portimão Blue. 04:10:2025
Previous car:Peugeot 308 GT Premium 1.2 Pure tech Petrol.