Just ran my details through the DLVA site and can see why Motability / dealers will not accept the online printout, it’s because that form does not show any driving restriction codes that many of we disabled driver have on our licenses for instances I have a code for “steering wheel, controls and brake” adaptions that don’t show up on that DVLA system as far as I can see.
Sorry Dave I didn’t see your post but yes that’s the other reason.