also the dealer asking for money up front also bad dealer, these should have their motability accredited seller delear taken off them
As per Motability’s own website, some dealers do ask the customer for a ‘holding deposit’ when the order is placed, with the deposit deducted from the Advance payment on vehicle collection date:
https://www.motability.co.uk/about/how-the-scheme-works/payment-and-cost-for-cars/
Personally, I wouldn’t do this, or as an absolute last resort I would pay it by credit card to gain Sect 75/75A cover incase the dealer goes into liquidation/bankruptcy after the order is placed (as the deposit is held by the dealer, not by Motability).
However, asking for a deposit does not necessarily mean they are a ‘bad dealer’ – else why would Motability sanction the practice? However, it is up to the customer to resist, or go to another dealer.
Likewise with optional extras specificed by the customer – some dealers may ask for payment (or at least a deposit on them) however Motability are quite moot on this point, but if asked directly, do say it is subject to the dealer’s policy!