I can see JS’s point about if you were doing a face to face when ordering a car those question would go by without a second thought but over the phone things come back to mind after the phones on the hook, it’s one of the reasons why I think DWP assessments over the phone should be made illegal, but hey, its only we disabled folk so who cares.
Good point about dropping in questions about ability to drive and who’s going to drive and think this may well have been the reasoning for those questions but to us it feels like an attack after all we are vulnerable to such things by the nature of being disabled.
I’m the only driver of my car so any question about other drivers is null and void however I recall when I ordered a VW Golf in 2014 that I made an off the cuff remark about how the electronic handbrake would be a boon for myself with it’s easy of use. My driving license states that I need adaptions to the braking system of the cars I drive however it was found when collecting my first Motability car two cars before that that adaption were not required (a lever on the handbrake button) but the code remains on my license.
No more than a couple of days go by after ordering the car I have Motability ringing about my license but they would not say what it was all about but asked if I would give permission for them to talk to DVLA and there in we had a three way converse between the three of us. I did ask if it was about the handbrake but got stoned walled and although I was listening all the time I haven’t got a clue what that talk was all about to this day.
So you can see how the question they or yourself drop in on the fly can lead onto other things because I’m 99% sure that DVLA phone call came about because of my remark to the dealer about the EHB.
Be careful folks, “walls have ears” or is it “careless talk cost lives”. ?