There is a questionnaire running on BBC website asking users what they think of it as there will be a review under the new DG and there’s also a lot of support for decriminalising the Licence Fee.
Not very useful to those of us who don’t use BBC website, watch the BBC or any live channel, etc., so they’ll only get biased answers.
For me, the BBC failed when they stopped being a public service broadcaster & decided to chase the commercial channels ratings, so essentially around the time Eastenders started.