As an update, I’ve just contacted Motability and things seem to have changed. I am now told that the GCB will NOT be paid until vehicles are handed back to the dealership. The GCB was being paid out on three years but now you have to wait until such a time as your new, replacement vehicle is ready to be handed over.
Apologies Mike – I think I might have misunderstood. Are you referring to the fact that Motability assisted people who had been relying on the GCB but couldn’t return their car due to lockdown, when sales departments in garages were mostly closed? If so, I guess it’s only reasonable that they remove that temporary assistance now that garages are open again. As I said previously, it makes no sense to me that GCB’s should be paid out whilst the driver still has the car and will do for some time. Perhaps it’s me, but I would think that would be tempting fate!