In this day and age with Covid scaring customers away in there droves you would think ANY customer would be met with joy and a positive attitude to any potential sale.
They may only get a flat fee for putting through the order but they can still make extra money on extras you may order and of course any fees for any future repair work, servicing. The sale of a car to you goes towards total sale of cars at the dealership which may bring them some extra money their way if they reach any monthly/quarterly sales targets.