No they didn’t have any PPE no masks nothing it was the service department not the sales department, and it was the tread of the tyre. You’d think with covid they would have it and use the seat coverings to protect themselves. They didn’t know it was motability and told my husband the cost and if he was ok paying it and that’s when he informed them it was motability even though I told then when booking. I’m not having a dig at them just saying my experience as usually they do these things. I was told they couldn’t pick up the car as the normally would because of covid, as for courtesy car I never asked for one as I was told it would only be in for an hour and it wasn’t.